Delivery Inquiry
CHECK MY ORDER
후기 남기기
USE POINTS
One-on-One Inquiry
고객지원
Mon-Fri 10:30 a.m.-5:00 p.m.
EMAIL : cs@kmall09.com.au
KAKAOTALK @kmall09
포인트 적립률 변동 안내
고객님들께 깊은 감사의 말씀을 드립니다.
매장 통합에 따라 포인트 적립률과 리워드 방식이 일부 변경되었습니다.
이 점 양해 부탁드리며, 앞으로도 더욱 발전하는 KMALL09가 되겠습니다. 많은 관심과 성원 부탁드립니다.
Notice of Changes to Point Accumulation Rate
We would like to express our sincere gratitude to all our customers.
Due to the integration of our stores, there have been some changes to the point accumulation rate and reward system.
We kindly ask for your understanding and continued support as we strive to make KMALL09 even better.
Thank you for your support and encouragement.
Use points
One
모든 화면에 항상 따라다니는
오른쪽 아래 포인트 조회를 탭합니다.
Tap the points icon located at the bottom-right corner on any page to view your current balance.
둘
Kmall09 1,000 points can be converted into a $10 coupon.
If you have more than 1,000 points, REDEEM will be automatically generated.
You can exchange 1,000 points for a $10 coupon.If you have 1,000 points or more, the REDEEM button will appear automatically.
셋
When you tap REDEEM, a confirmation check will appear again. When you tap the green check mark,
넷
The original 1,000 points will be deducted and a $10 coupon code will be generated.
Tap the COPY button, and it will change to COPIED.
Tap the COPY button next to your generated coupon.It will change to COPIED, meaning the code has been successfully copied.
Five
결제시 나오는 DISCOUNT 란에 쿠폰 코드를 적거나 붙이시면 가격이 차감된 것을 확인하실 수 있어요!
Paste the copied coupon code into the DISCOUNT field at checkout.Your discount will be applied immediately, and you will see the updated price.
Confirm my order
One
Launch KMALL09's main screen.
Tap the menu in the top left.
둘
Please click on "Login" at the bottom of the MENU.
셋
Please log in using the ID you provided at the time of purchase!!
넷
If the login has changed to the name saved during sign-up,
please tap here!
Five
Below your name, you'll see "My Order Confirmation."
Tap "My Order Confirmation."
Six
ORDER HISTORY appearing below my address!
Please select the order number you wish to view!
Leave a review
One
After logging in, go to My Orders.
둘
Please select the order number that includes the product you wish to review from the orders listed below my address!
셋
Click on the product you wish to review.
넷
Below the product name, you'll see "Review."
Please tap the stars.
Five
After the page automatically scrolls down, wait a moment and you will see the words "Write a Review."
Tap these words to leave a review!
Six
If a review is not left
1
If the payment for a product has not been updated to Paid in the system, it may take a long time for the payment information to be transferred from the bank or credit card company to the Kmall09 system.
2
If the event has ended or the product is no longer available, and the product page has been removed.
3
If you have already left a review once.
4
If you have received a refund.
5
If you have changed your personal details.
